Some people do not understand the basic rules of professionalism. Speaking to, writing, or responding to an editor or publisher should be undertaken with care. These people are our colleagues in the best sense of the word.
I’ve worked with a few literary journals and have talked to editors at others. The things authors say and do completely surprised me.
I’ve only had a single editor be so completely unprofessional I became embarrassed for her (and forwarded her email to her boss). On the other hand, I’ve dealt with a number of writers who have taken pride in their unprofessional behaviors.
One writer posted a snarky response (he supposedly emailed) to an editor. Whether he actually wrote that to an editor is one thing, it’s quite another message to post it on social media for all to see. He may have felt he had won the battle, so to speak, but what he actually did was show how unprofessional he behaved with a colleague, and what a risk other editors or publishers might find him to work with.
We can disagree with editors, publishers, other writers, but there’s no reason to verbally attack or otherwise be rude to anyone in the industry. Taking your private issues with public companies to social media is a mistake on any number of levels. Just like employers look at social media sites, so do publishers.
I had one publisher ask me for all my social media links. While some writers told me not to hand it over, I felt it was part of my job to have these available to people in the industry. I maintain social media sites for this reason. Publishers don’t want to just know if writers have a following, but how they’re interacting with readers, writers, and others on those social media sites.
Being rude in an email, speaking arrogantly on a call, and posting disagreements publicly will not further a career.
I do understand it’s quite popular in our society of late to act like an arse and expect to be treated like a king/queen; however, it gives a poor impression and people will not want to work with a person who acts like a spoiled child.