It’s really not AT&T that needs the deep breath. It’s me when I’m dealing with AT&T.
I’m a person who likes to remain calm, trust that everything will work out. But I get on the phone with them and I KNOW it’ll be an hour of my time to try to straighten out whatever the problem is.
I don’t have a problem with their service, the internet works, cable – when I had it – worked, it’s that they LIE.
I don’t know if there is one person in that company that knows what the other person is doing. Everyone I talk to has a different story to tell.
I canceled my cable (But kept the internet) Oct 16th, then again on the 23rd, then on the Nov 6th, then again on November 23 and in December I was still being billed for it and they were telling me it was still working.
“Have you been watching it?”
I sent my box back MONTHS AGO!
Of course, I save every chat session because with AT&T you need proof of what the previous person told you.
For the first six months I had AT&T, I had to call every month to get the bill straightened out. Then I had to call multiple times because I kept getting random letters like your password changed, you went over your minutes – I have minutes on my internet usage?
And their response was – oh, don’t worry, that was sent in error.
Every time I talk to someone there, I get a different story, a different price, a different sales pitch.
I sincerely believe that I was the only person in the US of A not getting spam calls on my cell phone until I made the mistake of giving an AT&T rep my cell number. Since then, I get multiple calls a day. They sold my cell number which is not even with AT&T!
Well, excuse my rant, I began by saying I like to remain calm. I like to trust things will work out. When I find something that continues to aggravate me, I remove it from my life. I highly suggest this method of developing peace and calm in your life. If there is something that continues to interrupt your flow of joy, remove it.
Bye Bye AT&T.